Answers to your top questions
Learn how to choose a proxy or VPN, place an order, connect your service and get support. These practical answers are for new customers and existing VJProxy users.
Choosing a proxy or VPN
Compare connection types and choose the service that fits your workflow.
Standard proxies offer IP rotation for general workflows. Professional packages are designed for larger pools and parallel requests. A private proxy gives you a dedicated static IP, while mobile proxies use IPs on carrier networks.
Professional proxies are often a good fit for regular search monitoring, public data collection and parallel requests. For lighter workloads, start with a standard package and match its IP volume and thread capacity to your tools.
A VPN helps secure compatible device or app traffic while changing your visible IP. A proxy is useful when you need to assign an IP to a specific browser, application, account or automated workflow.
Available terms, package parameters and prices are listed on each service page and in your VJProxy dashboard. Compare IP volume, thread capacity and connection type as well as price.
Connection and usage
Learn about protocols, IP rotation, locations and service rules.
Core VJProxy proxy products support HTTP(S) and SOCKS5. These protocols work with many browsers, anti-detect browsers, SEO tools, data collection tools and automation apps.
Package plans let you distribute requests across addresses in a pool. The available IP change method depends on the product, so compare its terms with the settings supported by your software.
Location availability depends on the service and current packages. Check the private proxies page for the latest list of available countries.
Typical uses include SEO monitoring, public data research, website checks, social media workflows and automation. You must follow VJProxy rules, target service terms and applicable laws.
Orders, payments and access
Find out how to order, get access and contact the support team.
Choose a service and package, then continue to your VJProxy dashboard. You can review the order details and total before confirming and paying with a method available in your account.
Once an order is confirmed, access is usually available in your dashboard within 15 minutes. If it takes longer, send support your order number by Telegram or email.
Your dashboard shows active services, connection details and expiry dates. You can also check new order status and manage available VJProxy products there.
Account and support
Sign in to your account or contact the VJProxy team around the clock.
Use the password reset link on the sign-in page. If you still cannot access your account, email support@vjproxy.com from the address you used to register.
VJProxy support is available 24/7. Contact us at Telegram @vjproxy or support@vjproxy.com about choosing a service, setup, orders or your account.
Briefly describe the issue, the service type and your order number if you have one. Never send your password, payment details, recovery codes or proxy credentials in an open message.
Still have a question?
VJProxy support is available 24/7. Describe what you need on Telegram or send us an email.